Case studies
hostelsLondon·210 beds · 4-star hostel

Clapham Backpackers scaled to 210 beds without a laundry hire

Clapham Backpackers

Cost per bed-night

£0.19

-41%

Time to scale to 210 beds

6 weeks

+0 hires

Guest linen complaints

<1%

-88%

The challenge

Growing from 90 to 210 beds meant either hiring a full-time housekeeper for laundry or outsourcing. The founder wanted zero staff overhead and predictable cost.

Our solution

LaundryLite's kg-based hostel tier — pickup daily by 11am, back by 6pm. Free damaged-linen replacement in month one gave the operator confidence to scale.

"Kg-based pricing meant our margin didn't erode when we scaled. It's the boring thing suppliers rarely get right."

Ben Ojo Founder, Clapham Backpackers

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Clapham Backpackers scaled to 210 beds without a laundry hire

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