For hospitals

Medical-grade linen service, delivered to your ward door.

HIPAA-friendly workflows, RFID garment tracking, biohazard-safe pickup, and turnaround under 12 hours — with the compliance paper trail your auditor will actually enjoy.

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Volume calculator

See your numbers in 30 seconds.

Slide the levers to match your operation. We compute a monthly cost, annual savings, and a break-even estimate — no login, no email required.

250 people
202000
6 items
215
30 days
2031

Water saved / yr

4,989,600 L

CO₂ saved / yr

86,184 kg

Benchmarks from CBRE 2024 UK Hospital Facilities Report — average in-house linen cost £0.42/item incl. utilities + labour.

Estimated monthly cost

£12,600

per month · vs £18,900 in-house

Annual savings

£75,600

33% cheaper than in-house

Break-even

2 months

Switching pays for itself.

Volume: 18,900 kg/month

Two-week paid pilot before any contract.

What we solve

The five things hospitals always ask us about first.

  • OSHA-aligned infection control end-to-end
  • RFID + barcode garment tracking per item
  • Biohazard bag pickup with sealed containers
  • Turnaround under 12 hours for critical linens
  • Compliance docs downloadable at any time
Compliance:HIPAA-friendlyISO 9001 processesCQC-aligned

Built for the way hospitals operate.

Industry-specific operations, not a one-size-fits-all consumer service.

Biohazard-safe pickup with sealed bags

Colour-coded, tamper-evident bags are collected by trained handlers so soiled linen never touches clean surfaces.

Barcode + RFID garment tracking

Every scrub, gown, and towel is scanned in at pickup and out at delivery. You get a real-time inventory dashboard.

Individual garment history logs

Each item carries a full history — every wash cycle, every temperature, every location — ready for your compliance audits.

AI-triaged damage claims

Photos + AI classification means damage claims are resolved in hours, not weeks. No paperwork, no surprises.

Volume pricing with per-ward cost centers

Invoices split automatically across wards and cost centres. Finance gets a clean line item; ops gets accountability.

Case study

How Kingston Hospital saved 32% by outsourcing scrubs and linens

Cost per item

£0.30

-32%

Compliance audit findings

0

-100%

Turnaround time

9.4h

-38%

"The RFID trail solved our audit problem in one week. Cost savings were a bonus we'll take."

Dr. Rachel Denton Director of Facilities, Kingston Hospital NHS Trust

Sector FAQ

Questions hospitals always ask.

Direct answers. If we don't know, we say so.

Do you handle isolation / biohazard laundry?
Yes — colour-coded, sealed biohazard bags are picked up on a segregated route, washed in a dedicated 90°C cycle with an EN14476-tested disinfectant, and never share a machine with general linen. Every biohazard-tagged bag has a full chain-of-custody log.
What is your infection-control protocol?
Alignment with the NHS HTM 01-04 standard: sluice-first for soiled linen, minimum 71°C wash for 3 minutes (or 65°C for 10) on general linen and 90°C on foul/infected. RABC monitoring across every wash. Auditable per-cycle temperature logs on request.
Can you provide a full compliance audit trail?
Every scrub, sheet and gown has an RFID or barcode tag. You get a dashboard export of every wash cycle, temperature, machine ID and delivery signature. NHS Trusts use this in their annual PIR audits.
How fast is your turnaround for critical linens?
Under 12 hours guaranteed on the hospital tier. Emergency scrubs can be delivered in 4 hours with a phone call to your account manager.
Do you sign a Business Associate Agreement?
Yes for US HIPAA workflows and a UK-equivalent Data Processor Agreement for NHS Trusts. We do not ingest Protected Health Information — only cost centres and linen barcodes — so the agreement is on the lighter side, which most compliance teams appreciate.
How do you handle sharps or accidental contamination?
A sharps-in-linen incident triggers immediate quarantine of that bag and a written incident report within 24 hours. We do not process sharps or chemical waste ourselves — those must go to your specialist provider.
Do you split invoices by ward or cost centre?
Yes. Every pickup can be tagged with a cost centre code at the barcode-scan stage. Finance gets a single monthly invoice with a per-cost-centre breakdown attached.
Can we integrate with our EPR / hospital linen system?
Yes — REST + webhook integration is included on the hospital tier. Off-the-shelf connectors for Cerner Millennium, Epic and Meditech; custom integrations for anything else in about a week.
What is your damage / loss policy on high-value garments?
£250 per-order loss cover and £10k aggregate garment damage per year, replaceable at cost for enterprise contracts. Loss of a doctor's personal jacket over the standard cover is escalated to the account manager on the same day.

Compliance

Compliance you can hand your auditor

What we hold today, what we are working towards, and how we prove each.

Ready to stop doing laundry?

Schedule your first pickup in 60 seconds. New customers get £10 off — use code FRESH10.

No subscription required. Cancel any time. Pay only for what you wash.