Mayfair Spa extended robe lifetime 3x with premium fabric care
Mayfair Spa & Wellness
Robe wash-lifetime
120 cycles
3x
Robe replacement spend
£3,200/yr
-64%
Guest robe satisfaction
4.9/5
+0.6
The challenge
Cashmere-blend robes were being written off after 40 washes with the previous supplier. At £180 per robe, replacement cost dominated the linen line.
Our solution
Moved to LaundryLite's spa tier — enzymatic oil-residue treatment and low-temperature care cycle. Optional aromatherapy rinse became a guest signature.
"Members remarked on the lavender rinse in their thank-you notes. Small thing, huge impression."
Livia Chen — Director, Mayfair Spa & Wellness
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Mayfair Spa extended robe lifetime 3x with premium fabric care
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