Kensington Prep boosted lost-uniform return from 12% to 91%
Kensington Prep School
Lost uniform return rate
91%
+79pp
Parent uniform queries
3/wk
-92%
Uniform replacement spend
£1,600/yr
-71%
The challenge
Parents complained about lost blazers and PE kits — only 12% of items ever made it back to the right family. The school office fielded 40+ uniform queries a week.
Our solution
Every uniform was tagged with a discreet barcode + name label during the summer holidays. Parents get a magic-link status page. Lost-and-found is scanned into the LaundryLite system daily.
"The barcodes are invisible to the child, but visible to us. Parents stopped emailing about lost jumpers overnight."
Kate Meriwether — Head Teacher, Kensington Prep School
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Kensington Prep boosted lost-uniform return from 12% to 91%
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